Operations and Supply Chain Consulting
Fulfill Your Customers to Drive Profit
Getting operations right is key to succeeding in digital commerce.
Our operations management consulting and management services develop strategies and deliver on specialty tasks for ecommerce related to logistics, pricing and forecasting.
Logistics and Warehousing
We build comprehensive plans that manage logistics from forecast to final delivery. For many of our clients, this means support in managing a 3rd party logistics relationship.
We develop digital commerce customer service protocols that build a positive customer experience and protect your bottom line.
Managing Fulfillment by Amazon and other retailer-owned shipping programs is critical to developing great experiences for your customers.
We manage the direct import of products as part of ongoing account management processes.
Counterfeit and Distribution Audits
We use tools including Detail Online and our own auditing processes to assess your brand’s digital shelf across retailers. We support your brand’s integrity by testing and mitigating fraud by counterfeit.
Seasonal Forecasting and Demand
Our forecasting services remove the guesswork to protect your brand from missed sales and keep shoppers happy.
Our group of experts build our clients’ businesses, and provide the industry with key insights from the front lines of retail and digital commerce.
Find out how we can create value for your business and solve your commerce challenges.